Website Terms & Conditions

Last updated: 29 October 2026

About this website

This website is operated by Pioneer Business Strategies Ltd trading as PBSBrokers, a company registered in England and Wales under number 15895954, with its registered office at 6th Floor, FC200, 2 Lakeside Drive, Park Royal, London, NW10 7FQ. PBSBrokers is an appointed representative of Flexi Network Ltd, authorised and regulated by the Financial Conduct Authority. Flexi Network Ltd FCA reference: 948658. PBSBrokers FCA reference: 1034688.

Use of this website

By using this website, you agree to use it lawfully and not to interfere with its security, availability or operation. We may update or withdraw website content from time to time.

General information, not personalised advice

Information on this website is provided for general guidance only. It is not a personalised mortgage recommendation, an offer of credit or a guarantee that a mortgage or insurance product will be available or suitable for you. Advice and recommendations, where provided, will depend on a full assessment of your individual circumstances and applicable lender or provider criteria.

Products, rates and eligibility

Mortgage and insurance products, interest rates, fees, eligibility criteria and availability may change. Any figures or examples shown are illustrative unless expressly stated otherwise. A lender or insurer makes its own decisions on applications, underwriting and terms. Please ask for a personalised illustration where appropriate.

Fees and commission

Typically we charge a fee of £499 for arranging a mortgage, however the actual fee will depend on your circumstances and will not exceed 1% of the mortgage amount. The fees may be waived subject to the terms of the fee waiver agreement. We may also receive commission from lenders or providers. The fee payable and the point at which it becomes due will be explained to you before you agree to proceed.

Mortgage risks

Your home may be repossessed if you do not keep up repayments on your mortgage. Think carefully before securing other debts against your home. By consolidating your debts into a mortgage, you may be required to pay more over the entire term than you would with your existing debt. The Financial Conduct Authority does not regulate most buy-to-let mortgages.

Intellectual property

Unless otherwise stated, the text, layout, graphics and other original content on this website are owned by or licensed to PBSBrokers. Third-party trademarks and logos remain the property of their respective owners. You may view and print pages for your personal, non-commercial use but must not reproduce substantial content for commercial purposes without permission.

Third-party links

Links to external websites are provided for convenience. We do not control their content or privacy practices and do not endorse every statement or service on those sites.

Availability and liability

We take reasonable care to keep the website accurate and available but cannot guarantee uninterrupted access or that all information is free from error. Nothing in these terms excludes or restricts liability that cannot lawfully be excluded, or any rights or protections available to you under applicable law or FCA rules.

Privacy and cookies

Please read our Privacy Notice for information about how we process personal information and use cookies.

Complaints

If you are unhappy with our service, please refer to our Complaints Procedure page for information about how to raise a complaint and your rights.

Applicable law

These website terms are governed by the laws of England and Wales, subject to any mandatory legal protections that apply to you.

Changes

We may update these terms from time to time. The latest version will be published on this page.