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Frequently Asked Questions
When should I contact a mortgage adviser?
It’s best to speak with an adviser early — before you start viewing properties — so you understand your budget and eligibility from the start.
Do I need advice if I already have an offer from a bank?
Yes. Even if you’ve received an offer, we can compare it with the wider market to ensure you’re not missing out on a better rate or deal.
Can you help if my situation is complex or I’ve been declined before?
Absolutely. We specialise in helping clients with unique circumstances, including self-employed applicants, visa holders, or those with credit challenges.
I’m not ready to apply yet — can I still get in touch?
Of course. Many clients contact us months before applying to get guidance, check their credit profile, and plan ahead for the best outcome.
What information should I have ready before we speak?
Basic details like your income, deposit amount, and any existing debts help us provide more accurate initial advice — no paperwork is needed at this stage.